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Agentic Identity Control

Govern Every Identity, Permission, and Action

Control how humans, AI agents, services, and workflows assume identities, exercise permissions, access tools, and act across Primary’s North–South–East–West control plane.

Identity Governance

An Approved Model Is Not Enough—Do You Know Which Identity Is Acting?

  • Human and Non-Human Identity Control

    Primary creates a governed identity layer for employees, contractors, AI agents, service accounts, applications, and automated workflows. Each actor receives a distinct identity, defined purpose, approved authority, and traceable record instead of inheriting broad access through a shared human account.
  • Delegated Authority Across Systems

    The control plane tracks when a person delegates work to an agent and when that agent invokes other tools, services, or agents. Policies determine which identity is presented at each step, what permissions can be used, and whether authority may be delegated again.
  • Action-Level Policy Enforcement

    Primary evaluates more than whether an identity may enter a system. It governs the specific actions that identity may perform, including reading records, generating content, modifying data, approving transactions, invoking tools, and sharing results outside the enterprise.

Identity Protection

Agentic Systems Multiply Identities Faster Than Traditional IAM Can Govern Them

Traditional identity systems were designed primarily around people signing into applications.

Agentic systems introduce a far more dynamic environment. One employee may launch multiple agents, each agent may create sub-agents, and those agents may connect to databases, APIs, models, cloud services, and business applications. If those agents reuse the employee’s credentials, every action appears to come from the same person. If they receive broad service tokens, they may gain far more access than the task requires.

Primary’s control plane gives each human and non-human actor a governed identity and connects that identity to its permitted tools, data, workflow actions, and audit history. Instead of asking only which model is approved, enterprises can determine what each agent may do, through which identity, against which systems, and under which conditions.

Govern Delegated Work

When an Agent Acts for a Person, Who Is Accountable?

A finance manager may ask an AI agent to reconcile invoices and identify payment discrepancies.

The agent may need to read invoices, query the ERP system, compare bank records, and prepare a report. It should not automatically inherit the manager’s authority to change supplier accounts, release payments, or export the company’s entire transaction history. Primary separates the person’s identity from the agent’s operating identity.

The control plane records who assigned the task, which agent accepted it, what permissions were delegated, which applications it accessed, and every action it performed. If the agent attempts to exceed the approved task, Primary can block the action, request human approval, or reduce the agent’s privileges without interrupting the authorized work.

Cross-System Identity

One Workflow, Many Identities: The Governance Blind Spot

An agentic workflow rarely stays inside one application.

A customer-service agent may begin in a CRM, retrieve order data from an ERP platform, consult a policy database, call an external language model, and update a support ticket. Without a control plane, each system may see a different credential, token, service account, or application identity. No single platform can explain how the complete action chain relates to the original employee or business purpose.

Primary maintains continuity across the workflow. The control plane links the initiating human, the acting agent, every delegated identity, each tool invocation, the data accessed, and the final outcome into one traceable chain.

Enterprise Accountability

The Cost of Losing Identity Across an Agentic Workflow

When identity becomes fragmented, organizations lose the ability to distinguish authorized automation from misuse.

An AI procurement agent may use a service account to access supplier records, invoke a contract-analysis tool, and update an approval workflow. If it later changes payment instructions, each individual system may record a technically authorized action. Yet the enterprise may be unable to determine who initiated the change, which agent made it, whether the action was within scope, or which policy should have stopped it.

Primary connects the complete sequence across identity, application, data, network, and workflow telemetry. This allows the control plane to detect when a valid agent identity is using an approved tool for an unapproved purpose and intervene before the action creates financial, regulatory, or operational damage.

Agentic Identity Solutions

Governing Identity: Registration, Delegation, Enforcement, and Audit with Primary

  • Register Every Human and Agent Identity

    Primary maintains an authoritative inventory of human users, AI agents, service identities, applications, and automated processes. Each identity can be associated with an owner, business purpose, approved tools, permitted data, expected workflow, risk level, and expiration date. This prevents unknown agents and abandoned service accounts from operating invisibly across the enterprise.
  • Control How Authority Is Delegated

    A human may authorize an agent to perform a task without transferring every permission attached to the human’s account. Primary allows authority to be narrowed by action, application, dataset, duration, destination, and workflow stage. For example, a legal agent may review a contract repository and draft proposed language but remain unable to execute an agreement, share privileged documents externally, or access unrelated employee records.
  • Govern Tool and Application Access

    Primary evaluates which tools an agent may invoke and what it may do inside each one. A marketing agent may be allowed to read campaign data and create draft content but prohibited from retrieving customer payment information, changing advertising budgets, or publishing content without approval. Policies follow the agent across applications rather than ending at the first successful login.
  • Distinguishing the Requester from the Actor

    In agentic work, the person requesting an outcome and the system performing the work are often different identities. John Smith may ask a research agent to prepare a market analysis. That agent may then call a search tool, query an internal database, and delegate numerical analysis to another specialized agent. Primary preserves the relationship between John, the primary agent, each sub-agent, and every tool used. This prevents the final actions from being recorded merely as “John Smith” and gives investigators a complete chain of responsibility.
  • Preventing Permission Inheritance

    Agents often receive access by inheriting the permissions of the person or application that launched them. This creates unnecessary risk because the agent may need only a small subset of that authority. Primary issues task-specific permissions that expire when the work is complete. An HR agent asked to schedule interviews may access candidate calendars and approved contact information, for example, without gaining access to compensation files, performance reviews, or employee medical records.
  • Controlling Agent-to-Agent Delegation

    An approved agent may call another agent that has different tools, data access, or risk characteristics. Without control-plane governance, this delegation can create hidden chains of authority. Primary determines whether an agent is permitted to delegate, which agents it may call, what context may be shared, and whether the receiving agent can delegate again. This prevents a low-risk business assistant from indirectly reaching a privileged engineering or finance agent.

Identity-Aware Policy Enforcement

  • Bind Permissions to Purpose

    Primary connects identity permissions to the business purpose for which they were granted. A data-analysis agent may be allowed to query customer records to produce an approved retention report. The same query performed to build an external marketing list may be denied, even though the identity, application, and dataset are unchanged. This allows the control plane to govern why an action is occurring, not merely whether the underlying account possesses access.
  • Re-Evaluate Identity at Critical Actions

    Permission to begin a workflow does not automatically authorize every later action. An agent may be allowed to draft a purchase order but require human approval before submitting it. It may summarize a contract but be blocked from changing indemnification language. It may identify inactive accounts but not delete them. Primary re-evaluates identity, authority, context, and policy at each consequential step.
  • Preserve Complete Identity Lineage

    Every action should retain its identity history. Primary records the initiating person, the active agent, delegated identities, invoked tools, accessed data, policy decisions, approvals, and resulting changes. This identity lineage allows enterprises to reconstruct not only what happened, but who authorized it, which system performed it, and whether each step remained within its permitted scope.

How Primary’s Integrations Strengthen Agentic Identity

  • Connect Existing Identity Providers

    Primary integrates with platforms such as Microsoft Entra ID, Okta, enterprise directories, and privileged-access systems. These tools continue to authenticate human users, while Primary extends identity governance to agents, services, applications, delegated permissions, and workflow actions. This preserves existing identity investments while addressing the non-human identities traditional IAM platforms were not originally designed to manage.
  • Connect Agent Registries and Gateways

    Primary can use agent registries to identify approved agents, their owners, versions, purposes, tools, and deployment status. Agent gateways provide enforcement points where traffic can be authenticated, inspected, routed, restricted, and logged before an agent reaches an application, model, API, or data source. Together, these capabilities bring identity and policy directly into the path of agent activity.
  • Automate Identity Governance with APIs and Workflows

    Primary’s APIs allow enterprises to coordinate identity lifecycle and response across their existing systems. When a new agent is deployed, the control plane can register its identity, assign limited permissions, connect an owner, define approved tools, and establish an expiration or review date. When risk increases, Primary can revoke delegated authority, suspend an agent, invalidate tokens, require human approval, preserve the audit chain, and notify the responsible team.